Wednesday, January 03, 2018

0x8027025a

hello again

wowee, i did not see this coming. so this post means, look you see, that 33% of my published posts for 2018 thus far relate or pertain to Microsoft and their inability to let use use their rather expensive X Box device.

just earlier today i posted about the 0x801901f4 error we have had for 3 (three) days. having posted that, and the details of how Microsoft are unaware of what that issue is, i tried again. for my troubles i got a brand new error message.



yes, so now i am getting an error code called 0x8027025a. also, a suggestion that i please try again, rather than the "come back later" one we have had. for three days.

i decided, or if you will elected,  to search this error on the Microsoft platform. whilst they were aware of this error code, they seem to think it relates to another problem all together.



not much help, then.

hey ho, let me see if i can contact them and ask what's going on.

and an update on that. at first i was sat waiting, with the message saying there were 3 users waiting to chat. when i glance at it again, this had increased to 4. i guess i am not a priority for them.

if you are in the same boat as we are, good luck - hope it is all working soon.

from my other post on all this, which you can read here......

UPDATE : more at the bottom, but basically it has taken me (and Microsoft) all day to discover that 0x801901f4 means there is a "corrupt file" somewhere in your profile on the X Box One. to fix you need to delete profile, do a full reset (but can save the games and apps), restart and re-add the account.

THE FIX : really, some attrocious service from Microsoft, but in the end some excellent help. basically i ended up creating a new account to try logging in with, and that worked fine. somehow a file or detail in my profile on the X Box had become corrupt, so the fix was deleting the profile from the console, doing a reset (but selecting the one that saves games and apps), starting over and re-adding the profile.


be excellent to each other!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!




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